Returns & Exchanges
At Stündenglass, we stand behind the craftsmanship of our kinetic glass gravity infusors and home accessories. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare the Package
Carefully pack your unused item in its original box, ensuring all glass components and accessories are securely padded for transit.
Ship to Our Facility
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the item is in new condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing